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Croatian phrase card — office appointments

Instructions: Print and carry this card to your MUP, FINA, Porezna uprava, and HZZO appointments. Show the relevant section to the officer if you cannot explain in Croatian or English.


At MUP (Ministry of Interior)

CroatianEnglish
Trebam registrirati boravište, molim.I need to register my place of residence, please.
Imam termin za ___.I have an appointment for ___.
Trebam dozvolu boravka.I need a residence permit.
Gdje je šalter za strance?Where is the foreigners’ counter?
Imam sva potrebna dokumenta.I have all the required documents.
Trebam tumača, molim.I need an interpreter, please.
Mogu li dobiti potvrdu?Can I get a confirmation receipt?

At FINA / Porezna uprava (OIB)

CroatianEnglish
Trebam OIB, molim.I need a personal identification number (OIB), please.
Jesam li na popisu za OIB?Am I registered to receive an OIB?
Nisam državljanin Hrvatske.I am not a Croatian citizen.
Imam dozvolu boravka.I have a residence permit.

At HZZO (Health Insurance)

CroatianEnglish
Trebam prijaviti zdravstveno osiguranje.I need to enrol in health insurance.
Gdje mogu dobiti obrazac T-1?Where can I get the T-1 form?
Jesam li prijavljen/prijavljena kao osiguranik?Am I registered as an insured person?
Trebam iskaznicu zdravstvenog osiguranja.I need a health insurance card.

At the bank

CroatianEnglish
Trebam otvoriti račun, molim.I need to open an account, please.
Imam OIB i dozvolu boravka.I have an OIB and residence permit.
Koji su uvjeti za otvaranje računa?What are the conditions for opening an account?
Na koji IBAN da pošaljem uplatu?To which IBAN should I send a transfer?

General

CroatianEnglish
Ne govorim hrvatski.I do not speak Croatian.
Govorite li engleski?Do you speak English?
Molim, polako.Please, slowly.
Razumijem.I understand.
Ne razumijem.I don’t understand.
Hvala.Thank you.
Gdje je ___?Where is ___?
Koliko dugo traje?How long does it take?